Welcome to Sapphire Recruitment

Sapphire Recruitment is a national staffing and recruiting agency connecting top talent with businesses through trust, integrity, and confidentiality. We create meaningful, lasting connections by delivering recruitment solutions that prioritize quality, impact, and alignment.

Sapphire Recruitment is a Certified Women-Owned Business​ (WBE)

Established in 1989, Sapphire Recruitment is the largest independently owned, full-service staffing and recruitment firm in Syracuse and Upstate New York.

Our mission is to deliver tailored recruiting solutions to businesses and meaningful career opportunities to talented job seekers, guided by our core values of confidentiality, trust, and integrity.

Our continued success and ability to provide outstanding service is driven by our experienced team and a structure built to support strong, lasting partnerships.

Sapphire Susan Crossett

Our Values

At the heart of Sapphire Recruitment is the belief that hiring should be precise, strategic, and impactful. We know that businesses thrive when the right people are in the right roles—and professionals flourish when they are given the right opportunities.

Excellence

From digital communications to face-to-face interactions, our service is polished, consistent, and of the highest quality.

Opportunity

We’re dedicated to creating career pathways and enabling businesses to expand through strategic talent solutions.

Partnership

We value long-term, meaningful relationships over short-term gains.

Adaptability

We embrace modern technology and agile methodologies, constantly adapting to industry trends.

Integrity

We lead with transparency and ethical practices, building trust and lasting relationships through every interaction.

Expertise

With decades of experience and specialized industry knowledge, we deliver solutions that are both accurate and impactful.

Meet Our Team​

Our team is a seasoned group of professionals, united by deep industry expertise and a belief that real, lasting relationships are the foundation of success.

With an average tenure of over 10 years, we’ve built a foundation of trust, insight, and excellence that drives everything we do. Every member of our team is committed to helping businesses grow and careers thrive—because when people succeed, we all move forward.

Sapphire- Susan Crossett

Susan Crossett

Chief Executive Officer

Sapphire- Joy Rinaldi

Joy Rinaldi, CTS

Chief Operating Officer

Sapphire- Dan Sanderson

Dan Sanderson, CPC

Vice President of Staffing Services

Sapphire- Suzanne Benderski

Suzanne Benderski, CTS

Chief of Staff

Sapphire- Jenn Silverio

Jenn Silverio, CTS

Controller

Sapphire- Bridget Eustace

Bridget Eustace, CTS

Director of Client Development

Sapphire- Steve Schanz

Steve Schanz, CPC

Director of Engineering Recruitment

Sapphire- Ellen Mable

Ellen Mable, CTS

Senior Administrative Recruiter

Sapphire- Kelly Annicharico

Kelly Annicharico, CTS

Administrative Recruiter

Sapphire- Danielle Lee

Danielle Lee, CTS

Manufacturing Recruiter

Sapphire- Ashly Hildreth

Ashly Hildreth, CTS

Manufacturing Recruiter

Sapphire- Teresa Woodlock

Teresa Woodlock, CTS

Employee Onboarding & Systems Mgr.

Sapphire- Leslie Larabee

Leslie Laribee

Recruiter

Sapphire- Tracey Lee

Tracey Lee

Payroll Specialist

Sapphire- Angie Sidorovski

Angie Sidorovski, CPC

Senior Research Recruiter

Sapphire- Neal Wobbe

Neal Wobbe, CPC

Senior Recruiter

Sapphire- Kirsi Donovan

Kirsi Donovan, CTS

Human Resource Manager

Sapphire- Jordan Lovell

Jordan Lovell

Payroll Operations Specialist

Sapphire- Shannon Olender

Shannon Olender

Office Administrator

Sapphire- Devin Crossett

Devin Crossett

Digital Marketing Manager

Work With a Partner You Can Trust

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Please Note

Due to inclement weather, our team will be working remotely on Monday, January 26.

Questions? Contact us

W2

W‑2 forms for the 2025 tax year are now available through the Greenshades Payroll Portal. All employees will receive an email notification with access instructions.

If your email or physical address has changed, please contact us at [email protected] immediately with the updated information.